Desktopquestions

It backs up folders you choose on this computer to a Broadbent Cloud drive. It uses the same sign-in as the customer portal and shows each drive’s quota.

Windows, macOS (Intel and Apple silicon) and Linux. Download the installer for the computer you are using.

macOS shows this when the app was downloaded in a browser. The file is not corrupted. The current macOS build is not yet notarized by Apple, so Gatekeeper blocks it.

Copy Broadbent Cloud into Applications if it is still on the disk image. Open Terminal and run:

find "/Applications/Broadbent Cloud.app" -print0 | xargs -0 xattr -c

Then open Broadbent Cloud from Applications. On an older Mac, this command does the same thing:

xattr -cr "/Applications/Broadbent Cloud.app"

Drive owners, including the free 1 GB plan, sync through the S3 gateway. The access key, secret and bucket are already on the storage account and are returned after sign-in. Team members do not receive S3 keys. A drive they can write to is backed up over WebDAV instead.

The drive owner, and team members with write access to a folder. Read-only access can see the drive in the app, but cannot start a backup.

Passwords and S3 secrets stay in memory for the backup that needs them. The refresh token is stored with the operating system’s encryption when that is available.

Yes. Closing the window leaves it in the menu bar on macOS or the system tray on Windows and Linux. Quit is on that menu.

Storage is the drive plan, not a separate desktop licence. Start with 1 GB free, or choose Personal or Team capacity on the plans page. You can also adjust the plan from the app.

Yes. Open Drive from the app, or go to drive.broadbent.cloud. The Drive page describes the web file manager.